connect
Following the outbreak of the coronavirus and the crises that followed, came the idea to start a platform that connects volunteers and seekers of assistance.
"Connect" website aims to be the connection between these two different populations. On the one hand, the elderly population that needs assistance and on the other hand, mostly young population that is available and interested in contributing its time
take
a closer look
What
What was the problem?
The platform needs to address two different age groups:
Assistance seekers
A mostly elderly population that doesn’t know technology well.
A population that deals with difficulties such as Impaired vision, motor difficulties, and memory problems.
Volunteers
Mostly young people well connected to technology flooded with Visual violent stimuli and tend to be bored quickly.
Both sides need to experience a quick and simple process so that the experience of volunteering or assistance seeking will be pleasant and quick, so they would use this platform again.
The website must present a clear and uniform line of design, despite addressing two different populations with a different user profile.
How
What was done to solve it?
This website addresses two different populations therefore I chose to divide the website in two while maintaining uniform design. For each group, I built a different flow that is adjusted to its challenges, desires, and profile of the user.
Ui elements
- Large text and buttons
- Increased color contrast that emphasizes information and makes it easier on the user
- Minimalistic design to decrease stimulus
- A clear process by using wizard
- Autocomplete for a simple process with minimum effort from the assistance seeker
- Icons labeled with text
- Feedback for every step in the process
- For the volunteers simple and focused process that narrows down the information to what is important to them according to surveys.
ux
process
Data
A survey was administered to two research groups: people who are at risk for COVID 19 and young healthy people. the aim was to discover the main needs and difficulties of people in need during the coronavirus epidemic and their preferred way to communicate furthermore I aimed to discover what young people were willing and able to offer to people in need and their preferred way of communicating
Some of the questions I asked were:
Assistance seekers
Volunteer
Assistance seekers
Personas
For my user research, I interviewed elders to better understand the new challenges they are facing at this time with the COVID 19 and the solutions that they have now.
Brainstorming
6up entrance page
Wireframes
Different process to each type of user - volunteers and assintance seekers
the
design
Split screens
One screen two messages -
different flow for each user type
Selection
Autocomplete
Feedback
Screening process
Information display
Login
style
guide
thanks
for reading
